About Technology App Manual

Privacy Policy

This Privacy Policy explains our policies and procedures on the collection, use, and disclosure of your information when you use the BeCozU service. It also informs you about your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Interpretation and Definitions

  • Service: Refers to the BeCozU mobile application and associated services.
  • Personal Data: Any information relating to an identified or identifiable individual, including health-related data such as heart rate (HR) and heart rate variability (HRV).
  • Social Login: The process of registering or logging into the Service using third-party accounts (e.g., Google, Apple, Facebook).

2. Collecting and Using Your Personal Data

2.1. Types of Data Collected

  1. Social Login Data: When you register or log in using a third-party account, we may collect information provided by that service, such as: user name, profile image, gender, birthday, etc.
  2. Health Data: Heart Rate (HR) and Heart Rate Variability (HRV) collected via PPG sensors in supported devices, derived metrices from HR and HRV data to evaluate stress levels and sleep quality and Vagus nerve stimulation usage patterns and responses.
  3. Device Information: Technical details about your device, such as operating system and app usage data.

We collect and process Health Data only with your explicit consent, which you may withdraw at any time by deleting the mobile application or discontinuing the Service.

2.2. How We Use Your Data

  • To personalize your experience, including providing tailored insights into stress and sleep quality.
  • To operate the vagus nerve stimulation feature and monitor its effectiveness.
  • To improve the performance and functionality of the Service.

2.3. Data Retention

Your data will be retained only as long as necessary to provide the Service or as required by law. You can delete your data directly within the app under [Settings > Data Management > Clear cache]. For complete data deletion or related inquiries, please contact us via the “Help desk” section within the app.

2.4. Sharing and Third-Party Services

We do not sell your personal data. However, we may share certain information with trusted third-party service providers (e.g., cloud storage providers, analytics tools, and technical support providers) solely to help us operate, maintain, and improve the Service. All such third parties are contractually obligated to handle your data securely and in compliance with applicable laws.

2.5. Cookies and Third-Party Tracking Technologies

We use encryption (e.g., AES-256) to protect health and biometric data both in transit and at rest. Data is stored on secure servers hosted in [Region, e.g., the United States], managed by [e.g., AWS, Firebase, etc.].

3. Detailed Information on the Processing of Your Personal Data

Data collected through the Service, including health-related data and social login details, is securely processed and stored. We employ industry-standard encryption to protect your information from unauthorized access.

4. GDPR Privacy

If you are located in the European Economic Area (EEA), you have specific rights the General Data Protection Regulation (GDPR), including:

  • The right to access, update, or delete your Personal Data.
  • The right to data portability.
  • The right to withdraw consent for data processing.

To exercise these rights, contact us via the “Help desk” section within the app.

5. CCPA Privacy

For California residents, this Privacy Policy complies with the California Consumer Privacy Act (CCPA), which rights are:

  • The right to know what Personal Data we collect.
  • The right to request deletion of your Personal Data.
  • The right to correct inaccurate your personal data we have about them.
  • The right to limit the use and disclosure of sensitive personal information collected.

As we do not sell personal data, you can rest assured that your information is used solely to provide and improve the Service. For inquiries, contact us via the “Help desk” section within the app.

6. "Do Not Track" Policy (CalOPPA)

We respect "Do Not Track" (DNT) settings on your browser. If enabled, our systems will not track your activity outside of the Service.

7. Children''s Privacy

Our Service is not intended for individuals under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children. If such data is discovered, we will delete it promptly.

8. California Minor’s Privacy Rights

California residents under 18 years of age who use the Service may request the removal of any content or data they have submitted. To request removal, contact us via the “Help desk” section within the app.

9. Links to Other Websites

The Service may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, changes will be notified within the app or on our website. Continued use of the Service after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, you can reach us via the “Help desk” section provided within the app.